NYC Lights Tour By Limousine

Reviews

• 

  Gordon K 3

  29 Dec 2019

  Conflicted review here. We chose the two hour NYC lights tour by limousine based on the description which indicated seeing 5th Avenue, the Rockefeller Center, Times Square and a trip to the bottom of the Brooklyn Bridge for a picture with the Manhattan Skyline in the background. We had booked many events for this trip to NYC which are found on trip advisors and all had gone well until this one. We were typically contacted prior to the event to coordinate meeting logistics so that we could be sure to identify each other. Here, nothing, until we called at the start time to find where the limo was as we were standing where we asked to be picked up. We got a call back almost right away to find the car around the corner - easy misunderstanding. My family saw the white stretch limo and were THRILLED, it was cool inside and out. The confusion seton as we left the curb. The drive mentioned traffics would be bad and he suggested some alternatives that would get us the best use of our two hours. I explained all we really wanted was to see 5th Avenue, the Christmas tree if possible, and the picture from the base of the Brooklyn bridge. He shared his concern about traffic and his years of experience and suggested some other sights, which we said as long we saw the things we listed we trusted him. An hour later we had were car sick from rapid starts and stops and had yet to see anything other than traffic. It turns out he took us to some nifty neighborhoods outside of Manhattan with homes that go ‘all out’ on Christmas lights. Sort of cool, but not what we signed up for. Our hotel was at Times Square, so we thought the tour would be in Manhattan other than the zip across the bridge at the end. I think he thought he was doing us a favor, but with car sickness and not seeing anything we asked for during the first 90 minutes, we were concerned. He did apologize, and quickly got us to the Brooklyn Bridge for the photo we wanted and back to our hotel only a few minutes after our scheduled time. As we left I gave him a reasonable tip, all things considered, and he explained that trip was usually a higher cost thing which I perceived was him trying to show his thinking as to why he did it. So, my conflict - good intentions & poor result perhaps just a bad coincidence??? I guess I’d give them another shot and recommend to take the initiative to be clear on expectations. He was a nice guy who talked about what he took us see and did get us around safely.

  • Like
  • Dis-Like
  • Report
  • Comments
  • Share Now
• 

  Albert K 5

  21 Aug 2018

  It really isn't a tour. No contact with driver but you get the limo to yourself. We made 3 stops to view the city. We did it with 3 teenagers and they had a blast. Just follow your route on phone and you know what you are passing. Very relaxing, not the crowded bus, but if you want an actual tour, this is not it. Drive was professional and left us alone. For me, that is what I like.

  • Like
  • Dis-Like
  • Report
  • Comments
  • Share Now
• 

  Valerie B 1

  31 Dec 2017

  Don't do it! This is not a tour! While our driver was very professional and courteous, he did not give a tour. Even if he wanted to give a tour, the vehicle was not equipped to tell us what they were seeing. One of my guests had to run up the bus, find out from the driver what was coming up and run back to tell us what we would be looking at! There was no Times Square, no Herald Square and no Brooklyn Bridge! The champagne did help to alleviate the disappointment! I contacted the customer service department and was offered a 20 refund. While I appreciate that, I would have much rather received what was described in the marketing of this tour. The vehicle was beautiful, it was fun, but we did not receive what was advertised. The description should be changed to represent reality!

  • Like
  • Dis-Like
  • Report
  • Comments
  • Share Now
• 

  Michael J 5

  16 Dec 2017

  Really enjoyed this trip, nice new limo and an attentive driver. Fun times!

  • Like
  • Dis-Like
  • Report
  • Comments
  • Share Now
• 

  Scott W 5

  27 Feb 2017

  This was totally worth it! The driver picked us up at the hotel early. He asked if there were any points of interest that we wanted to see. We decided to go with what is on the tour, stopping to see the Statue of Liberty, Brooklyn Bridge and a few other locations. We ended the night driving through Times Square to see the lights. If you're going to take pictures, don't forget to take your tripod for night time photos! This was an amazing experience and we will definitely be doing it every time we go to NYC! I would highly recommend this to everyone.

  • Like
  • Dis-Like
  • Report
  • Comments
  • Share Now
• 

  Melissa W 2

  05 Dec 2016

  I had very high hopes for this trip but unfortunately my family and I were very disappointed. We came to the city for my fathers 60 birthday! The limo driver had no idea he was suppose to give us a tour. We got lost twice and then he told us we were going to get charged extra. Not a god experience.

  • Like
  • Dis-Like
  • Report
  • Comments
  • Share Now