Miami By Bus & Boat

Reviews

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  CarolisMyRealtor 3

  03 May 2021

  The boat tour portion was with Island Queen and our guide was JB - he made it a 5 star experience. He was like a stand up comedian! take this tour. Regarding the organizers of this tour conbo.....they are terrible at communication so be aware of these IMPORTANT THINGS. 1. when you get on the bus you are given a paper ticket...that is for the BUS ONLY.you must turn that in at the ISLAND QUEEN ticket booth on the water at BAYSIDE MARKET PLACE for a ticket on the boat. If the boat is sold out you wait. He said the leave every 30 min. we made it only because there was room and I begged after having to go in ticket line AFTER waiting in boat line (not knowing you needed a DIFFERENT TICKET. (this happened to EVERYONE on our bus! some did not get on. 2. on the bus there is NO GUIDE AND NO ONE WILL TELL YOU WHEN TO GET OFF FOR THE BOAT TOUR. The audio tour and bus tour are good but when you get to Bayside shopping they stop like any other stop. We had NO IDEA that is where you needed to get off for the boat tour so everyone stayed on the bus. a few of us had read the bad reviews about no communication so we asked and driver said yes off for boat tour. 3. the boat company had a different name and they don't tell you that either :). they also don't tell you that you can stay at Bayside after the boat tour ...or shop the take the boat tour and then jump on the bus much later for a ride back to Lincoln road. great day but stressful at points because of the tour operator NOT telling you the info you need. (no joke, when my husband yelled up to the top..."get off the bus the boat is leaving in 5 minutes! everyone stood up and panicked". I only knew to have he go ask because of a prior review I had read complaining because of the same thing!! 2 year before!! fix it guys..

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  sonalst 4

  29 May 2019

  Beautiful painted wall n very popular in social media. If you take a bus tour go for red line bus ride to reach wynwood wall.

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  John M 5

  20 Mar 2018

  Very enjoyable bus tour of Miami with Angel of Paradise Tours. It was in both English and Spanish. Stops were at the Miami City Hall and waterfront and a half hour in Little Havana, very enlightening. Wished we had more time to take the second half of the tour in South Beach. Expect an hour to pick up all passengers at the hotels.

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  Edward G 4

  07 Oct 2015

  The trip was very nice. We visited different sections all over the city of Miami. My mother really enjoyed it. There just needs to be more clarification as to which bus you are getting on and the itinerary.

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  Charles A 1

  13 Sep 2015

  Our experience encapsulated most of the other one star comments and more. Our pickup was almost a half hour late. We booked and got the confirmation that we were on an air conditioned mini bus with an English guide. They did put us on the mini bus that was pictured in the ad, but then pulled us off after we had driven about a block and asked us to walk back to another bus behind them. It became clear then that they had put us on a Spanish speaking bus. The second bus was not an air conditioned mini bus, but a double decker open air on the top. That tour guide was a little confused as to why they put us on his bus, but was accommodating and pleasant. This was a mixed English/Spanish tour and although it did go to the places on our original itinerary, it was not what we paid for and we felt taken advantage of, but decided to make the most of it and have a positive attitude during the ride. The other comments about the Miami management of these tours being very subpar are too too true.

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  Freddie D 4

  08 Apr 2015

  audio on tour bus was below quality. Guides were friendly and knowledgeable. Bus was clean and in good condition. First time in Miami, saw lots of interesting places to later visit.

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  JEFF R 5

  20 Feb 2015

  Really good tour! The driver told us lots of history and made it very interesting. Worth the price!

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  Sara S 1

  30 Jan 2015

  We waited and waited, no tour bus came . We called every tour company and no one had our reservation. We were left with no way to contact Viator or any other company. If we ever make a reservation and Viator is the billing company we will not use it and advise all of our friends of our upsetting experience. I chose this tour because my husband has walking troubles.

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  Robert E 1

  06 Jan 2015

  very little history/info on this tour, some confusion between online description and reality on how the time would be spent, told where to eat and didn't stop and see things that were noted on web site

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  Robert F 2

  10 Dec 2014

  The tour guide "JP" was knowledgeable and personable. The tour though seemed to be lacking in substance. We parked outside of a walled house for fifteen minutes while he told us that Sylvester Stallone and Madonna had lived in this neighborhood....(who cares about that?). Then when we got to Little Havana, we had just enough time to go to the bathroom, then back on the bus...so we really have no idea of what Little Havana had to offer. We really just felt that it was not worth the money. Plus we signed up for an English speaking tour, and it part English and part Spanish, which took away from the time available for the tour. I would not recommend this tour to any of my friends visiting Miami.

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