Address: , Grand Canyon National Park AZ 86023
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Itinerary4.6 based on 10 reviews
Savannah our guide was so kind but firm - a true professional. She kept us safe and well fed with delicious meals. It was a seamless experience from discovery treks. The hike was hard so prepare in advance to enjoy it. Otherwise, thank you all for a trip of a lifetime!
I did the Cremation Canyon hike. It was truly an amazing experience. Our guide Savannah was incredible. I am new to over night backpacking and she was so patient, gave us a lot of information regarding the Canyon, made great food and was really a joy to be around. This hike was intense so just be prepared. Incredible scenery and a once in a lifetime experience that I don't think would have been as great as it was without her. Thank you!
We planned a crazy trip to home the Grand Canyon and Keenan was our guide. He cooked great meals, was patient with everyone and played word games with the kids as we were walking. He had a lot of knowledge of the Grand Canyon and a lot of other hiking destinations. I would recommend him to anyone looking for a hiking adventure.
They have an attitude, this place. An attitude that enables them to cancel the trip last minute to anyone, and turn your vacation into trash , An attitude they definitely took pride in when they blamed me, a client who placed trust in them and travelled all the way from LA to Scottsdale for the trek, not buying travel insurance, instead of looking back to themselves about why they have no backup guides for the trek should one guide not able to make it. An attitude that I could only dwell on now regarding why I picked them in the first place? Was I drinking too much that day? And here is my story: I booked the 4-day trip from hermit to bright angels. I flew in the evening before, as they instructed (and they gave me a hard time blaming I arrived too late and will miss their “orientation”), when I was on the taxi heading to the hotel they instructed as the pickup spot for the next morning, they called me, simply saying: “Hey, I am calling to inform you the trip has been cancelled”. “What?” For a second I could not believe it, staring at my suitcase full of backpacking items that I had relentlessly spent hours and tanks of gas running around to harvest. I thought, no way! “Yep, it’s cancelled.The guide is coughing and she probably got Covid from the last tour. So no trip tomorrow.” “But….but is there no backup guide? Nobody else could do this?” “Nope, we have no one else right now, they are all scheduled for other trips. Look, we could offer you a refund of the price you pay but that’s it. Or I could rebook you to a trip next Monday (subtext: and keep your money).” For a moment I could not believe this. Then I asked him: “I’ve flown from LA here all the way, I landed just a few minutes ago. You could have notified me before I boarded the flight. Now I just paid $40 for the Uber and will have to pay $100 for your partner hotel that is in the middle of nowhere and then tomorrow I will have to buy another flight home and pay another Uber to get back to the airport. And besides these hundreds of dollars thrown in vain, there is so much time of mine that is wasted. Time spent on the road and time for prep. Why do you wait until last moment to notify your customer? What really was happening here?” “ Look,” his voice was impatient,”a full refund—-that’s it (subtext: we don’t even wanna give you that so just be happy). Everything else is your own fault, you didn’t buy traveller insurance so we don’t care. “ “If the designated guide have an accident, or she/he fell sick, or she/he simply cannot do the trip due to personal issues, then you just cancel the trip and make your customers, some of who might even travel much longer distance than me, to pay for the price of time and travel and above all, a wasted vacation that they have been expecting?” “Yep, your own fault—-you didn’t buy travel insurance.there’s nothing we could do about it. “ He is a man of such an attitude and I am so impressed. How could someone take it for so granted while they should be at least offering an sincere apology? He must have been very confident in himself because of his “winning” business model! Even if I have got travel insurance, my vacation now is nevertheless wasted—-is it so hard to spell? “Ok refund me then.” A sarcastic contrast to the terms of their cancellation policy towards customers——90 days in advance if you want your refund! So that’s my trip, with this incredible shop who has a definitely winning business model by operating on one guide and one guide only. I spent two days on the road, one night in a shabby hotel, two flights to and from Phoenix and hundreds of dollars. Most hilarious part? I didn’t see the Grand Canyon, nor the face of anyone from discovery treks. Well, I know you guys take pride in that attitude and would never admit any wrongdoings. The faults are all on your clients behalf (for trusting you). But, hey, at least offering a rain check would have been nice——although I don’t think I’ll ever visit Scottsdale again. And if you can’t do that, please, offer a sincere apology.
We had a blast. This trip was amazing and unlike anything we had ever done before (husband and wife, mid-20s, newbie hikers). Our guide Kasey was spectacular. She made great conversation and expertly helped us both physically and mentally complete the Half Dome 3 day backpacking trip. She prepped us some real good food too. We do recommend some physical training before heading out on this one though. Lots of leg work and some cardio. The packs were ~35# and the descents were rough on my knees. Some upper body strength is needed on the actual half dome ascent on the cables. Grippy shoes are a must. We also pushed ourselves a bit on the actual hike portions to keep on pace with our guide (and the rest of our group, all pretty fit folks). Probably a little more than we were comfortable with. But I’m sure if we really needed to slow up a bit, that would have been accommodated. Oh PSA: no soap is allowed in National Parks! So bring a bathing suit and some wipes if you have any hopes of getting even somewhat clean at any point during the trip.
2 night down to Indian garden campground with Katie. She was a most excellent guide . Very knowledgeable and professional with her duties. She took into account our extreme weather and help guide us with changing our times to hike down and back up at the least hottest times . Her first thought was always our comfort and positive experience. She was a delight to get to know too .
The three-day hike in the Grand Canyon was amazing, an experience of a lifetime. Do it if you can. Do it with Discovery Treks. Adam and Chris were professional and easy to work with. All the details were covered, and they even accommodated a need for luggage storage when a hotel bumped us at the last minute. We were in good hands with our guide Michael C. He was experienced, knowledgeable and a good cook. For dinners we ate fajitas and pad thai; breakfasts were pancakes and oatmeal. There was more than enough food. I don’t think we ever ate it all. We were fortunate to have second guide, Tyler H., who needed to make a final trip for certification. Tyler is bear of a man with heart of gold. You would be fortunate if you had either Michael or Tyler as your guide. Besides the vistas, my favorite moments of the trip were the expressions on my daughter’s faces when they first saw the canyon, the beauty and serenity of Bright Angel creek, the lemonade at Phantom Ranch, the mountain goat on the trail, taking a dip in the Colorado river, and the exhilaration and adrenaline rush of being cheered while making the final push to the rim. It is said only 1% of the people who visit the Canyon make it to the bottom. At 57 I’m proud to be one of them. My only regret was losing my Phantom Ranch souvenir hat between the rental car and the plane home.
My friend and I had a fantastic experience. This was her very first backpacking trek and she did well, yet it was still plenty challenging for more experienced hikers. Our guide, Jason Hamburger, catered to us around the clock and also educated us on historical fun facts about the Grand Canyon. He's also a phenomenal chef which is like the cherry on top. This was exactly the type of trip I was looking for and I'd highly recommend this guiding company, as well as Jason as a guide.
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